FAQs
FAQS
Where is The Booty Wear based?
We are based in Pakistan but ship worldwide, with a focus on customers in the USA, Canada, and Europe.
Where do you ship?
We ship internationally, including the USA, Canada, Europe, and other regions.
How long does shipping take?
Shipping usually takes 7–21 business days depending on your location. Due to customs clearance and local postal services, delivery times may vary.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email to monitor your package's progress.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email to monitor your package's progress.
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other secure payment options.
Can I change or cancel my order?
Orders can be changed or canceled within 24 hours of purchase. After this timeframe, processing begins, and changes may not be possible.
How can I apply a discount code?
Enter your discount code at checkout. Only one code can be applied per order.
How do I find the right size?
Each product page includes a detailed size guide. We recommend checking the guide before making a purchase.
Are your products true to size?
Yes, our products are designed to be true to size. If you are between sizes, we recommend choosing the larger size for better comfort.
What materials are your products made of?
Our products are made from high-quality, durable, and breathable fabrics designed to provide maximum comfort and support.
What is your return policy?
We offer a 30-day return policy. Products must be unused, unwashed, and in their original packaging to be eligible for a refund or exchange.
How do I initiate a return or exchange?
Contact our customer service team at hyder@thebootywear.com with your order details to start the return process.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the product is defective or incorrect.
How can I contact you?
You can reach us via email a hyder@thebootywear.com or through our Contact Us page. We aim to respond within 24 hours.
What if I receive a defective or incorrect item?
Please contact us immediately with a photo of the item and your order details. We will resolve the issue as quickly as possible.
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